Being put on hold for any reason can be annoying in itself, but a whole different issue arises when that phone call is a potential life or death situation.
One restaurant worker in the Buckhead area of Atlanta got an unfortunate example of that feeling by the Atlanta Police Department when his 9-1-1 call after being shot while on a lunch break was met with a “please hold” response.
As FOX Atlanta reported last week, a waiter at Mediterranean seafood restaurant Kyma says he witnessed two men trying to enter a car while on his 7:30PM break. Once spotted, the man was shot before both men sped off in a getaway car. Thankfully, he wasn’t fatally injured in the ordeal as the bullet only struck his arm.
As he dialed 911 for help, his calls were repeatedly met with an automated recording telling him to hold, which laster for way longer than anyone should have to wait during an emergency… READ MORE
