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CLEVELAND (WJW) – The FOX 8 I-Team has uncovered how the Cleveland 911 system broke down on a busy night when one caller waited on hold for 30 minutes.
We’re also asking, could it happen again?
Weeks ago, the I-Team revealed a woman called 911 on July 4 in Cleveland and spent a half-hour on hold. Now, records show 600 emergency calls not answered at all and short staffing in dispatch…
