With the emergence of technologies like GPS and digital video livestreaming, 911 emergency dispatchers have more tools at their fingertips than ever before—contingent, that is, on whether or not the region’s digital infrastructure can handle it.
Modernizing America’s 911 service has been an ongoing project for the better part of two decades. South Dakota is the latest of many states that have made the transition by installing what’s known as a next-generation 911 system (NG911)… READ MORE
