ST. LOUIS — In response to months of complaints about St. Louis 911 callers being left on hold, Mayor Tishaura O. Jones announced plans Thursday to combine the city police and fire emergency call centers to eliminate a system that, Jones says, has created a 911 bottleneck in the city for years.
The Jones administration announced Thursday that the city aims to move its fire and EMS department 911 dispatchers to the police department’s downtown call center by October.
In the long term, interim Public Safety Director Dan Isom said the city plans to combine all dispatchers into one unit under the St. Louis Emergency Management Agency and build a multimillion-dollar facility to house them… READ MORE
