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The statewide public safety answering point consolidation plan report Federal Engineering presented the Arkansas 911 Board earlier this summer recommended the city of Hot Springs move its PSAP into Garland County’s 911 Communications Center.
The recommendation took the city by surprise, given that Federal Engineering advised it to expand the PSAP/dispatch center inside the police department as part of the more than $6 million communications upgrade the city’s been working on since 2017. That expense included the $415,062 contract the Hot Springs Board of Directors awarded Federal Engineering for consulting services.
Federal Engineering is the company “we used to come up with our radio communication plan as well as our PSAP dispatch plan,” City Manager Bill Burrough told the board at its 2022 goal setting/budget priorities work session last month. “We’ve invested several million dollars in our communication and 911 dispatch center…
