HILLSBOROUGH COUNTY, Florida — Across the nation, 911 call centers are dealing with staffing shortages.
According to the National Emergency Number Association (NENA), 911 dispatch departments are seeing a 15 to 20 percent rate of staff turnover.
It’s an issue seen at local departments just the same. In Pasco County, the EMA director said they’re currently hiring for 15 dispatchers. To make matters worse, the number of applicants has dramatically dropped… READ MORE
