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When Elizabeth “Liz” Ryan began her nearly 40-year career as an emergency dispatcher in the early 1980s, she used a manual typewriter with a red and black ribbon, a landline telephone and a two-way radio to communicate with police officers, firefighters and ambulance drivers.
Her last day on the job Friday found her seated in front of multiple computer screens.
One screen shows where the person who dialed 911 is located. Another shows the number the call is coming from, where the phone is located or the location of the cell phone tower closest to that phone…
