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ResponsibilitiesUnder direction from the Emergency Communications Associate Director, incumbents shall supervise subordinate dispatchers during a specific shift. The incumbent will delegate and review work assignments; provide training and complete performance evaluations; assess staffing needs and develop the work schedules of subordinate dispatchers to ensure the Communications Center is appropriately staffed 24 hours a day, 7 days a week.
- Make independent decisions concerning when to deviate from standard operating procedures to appropriately address unusual emergency response situations.
- Handle a large volume of radio, telephone and telecommunication traffic; ability to recognize an emergency situation and take appropriate action…
