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Many businesses on San Juan Island are struggling with being short-staffed, but the shortage of dispatchers makes for a dangerous situation.
Robin DeLazerda started her work as a dispatch officer on the island on Sept. 12, 2001 — the day after 9/11. She is currently working as a dispatch supervisor and also actively working as a dispatcher. When she sat in and observed dispatchers working, she knew that this was her calling, she said…
