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The Prince William County Department of Public Safety Communications has implemented a new alarm response program designed to improve 9-1-1 response time, minimize duplicate data entry and possible errors, and reduce unnecessary calls between alarm companies and the department.
The new program, called Automated Secure Alarm Protocol, or ASAP, connects 9-1-1 centers that are known as Public Safety Answering Points (PSAP) because they receive calls from the public as well as transfers from alarm companies.
“We are excited to announce our partnership with the ASAP-to-PSAP program, which will improve 9-1-1 response time for Prince William County residents or business owners who have alarm systems,” said Eddie Reyes, director of the department…
