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Jun. 23—High stress, low pay and a tight job market have the Morgan County 911 communications center facing staff shortages that are putting its 911 dispatchers in an even more stressful work environment, the local director said.
“What keeps me up at night is when we’re short-staffed, the dispatchers are on mandatory overtime and tired. When you get tired, mistakes can happen,” Director Jeanie Pharis said. “We have to cover when people are out sick and on vacation. We have to answer the calls; many times it’s a life-or-death situation.”
Pharis said she recently filled four full-time and two part-time dispatcher positions, and she has two more full-time openings to reach a full staff of 29…
