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Responsibilities
- You will distribute and balance workload among employees in accordance with established workflow.
- You will receive emergency and non-emergency requests by telephone, mobile radio calls, mobile data computers or automatic alarms throughout the installation.
- You will determine the response agency and services to be rendered based on the nature of the emergency in accordance with established protocols.
- You will obtain the essential information from the computer aided dispatch system or caller to dispatch correct emergency response units.
- You will make immediate decisions during emergency situations regarding the deployment of personnel and/or equipment.
- You will operate a variety of communication equipment such as: Computer Aided Dispatch (CAD), emergency radios, Enhanced-911 (E911), Emergency Land Mobile Radio (ELMR), Telecommunication Devices for the Deaf (TDD) and/or other specialized equipment.
- You will make changes in the organization of work or assignment of function to improve workflow and services rendered…
