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LOWELL — After a 32-year career fielding countless emergency calls ranging from complaints of loud music to women in labor, the city’s lead dispatcher Denise Pelletier signed off for the final time on May 15 and delved into the retired life.

Pelletier could probably write a book about the experiences she had. As she points out, when the phone rings, you never know what is going to be on the other end of the line.

That sentiment is well known by anyone who spends time listening to the emergency radio broadcast…