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Dressed in full firefighting gear, dispatchers from the Grand Junction Regional Dispatch Center dragged heavy fire hoses through 80-degree heat to get a taste of the firefighting experience and help the Fire Department’s newest recruits learn how to communicate with the public.

Dispatcher Annika Raaum threw the heavy hose over her shoulder and dug in, struggling more with each extra foot of hose she dragged. When she made it out to the “fire” — a couple of painted plywood flames — she took control of the hose and opened it up…