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SPRINGFIELD — Workers situated in an out-of-the way location are always at the center of emergency responses in Effingham County.
The E-911 Call Center at 181 Recycle Way serves as a communications bridge between citizens in need of public safety assistance and people who provide that service.
“You know,” E-911 Director Jay Spinks said, “the 911 dispatchers, they’re sitting at their consoles, they come in, get ready for their 12-hour shifts, they sit down — on one side of them they have the radio console full of 16 channels they have to monitor on a daily basis for 12 hours and in a major event, a major crisis such as a hurricane, automatically those 16 channels go to 30 channels they have to start monitoring…
