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When you have an emergency, the first thing most of us think to do is call 911. But what happens when the people taking your call don’t send help?

Last year six people died, when flooding washed away the Sanes bridge in the small town of Laurel, Indiana. Two of the victims were Josh Mosier’s little girls.

“That’s the reoccurring nightmare, is seeing that and hearing them scream. And it’s like I’m behind a wall and I can’t get to them,” Mosier said.

Mosier was driving into work on that rainy morning, March 20, 2020, when he got a terrifying call…