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Each year, the second week of April is celebrated at National Public Safety Telecommunicators Week, honoring those who dedicate their lives to serving the public.
Telecommunication personnel work as 911 operators evaluating incoming emergency calls and sending information to the appropriate department to dispatch emergency services to assist you.
For Wendy Badia, who has worked as a 911 dispatcher for Broome County for over 20 years, this week is important to show that her profession is more than just answering the phone…
