As the state converted 911 systems to IP-based digital technology in 2020, some phone systems may have been left behind.
The Weld County Department of Public Safety Communications and the Colorado Public Utilities Commission are encouraging organizations with multiple phone extensions to ensure their phone systems are correctly routing calls to 911 dispatchers. The new technology could delay emergency response for those with unconfigured systems by causing the unconfigured systems to route calls to the wrong public safety answering point or failing to provide location information, according to a county news release… READ MORE
