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SIOUX FALLS, S.D. (KELO) — A text to 911 is handled a lot like a 911 emergency call, said Tony Mangan of the South Dakota Department of Public Safety.
Mangan, the communications director for the DPS, said “9-1-1 texts will route based upon geographic location and pre-established boundaries, similar to how voice calls to 9-1-1 are routed”…
