Shirley Ryan had just left the house to go to the store on Saturday when she got a call about her daughter that no mother wants to get.

“Ten minutes after I went out, her husband called me and said ‘She coded. She’s dead,’” Ryan said.

The previous night, Ryan’s daughter Pamela Cooper, 49, had worked a shift of more than 15 hours at Phoenix’s 911 dispatch center. Cooper was a 20-year veteran of the dispatch center, but it was her first week back after six weeks recovering from COVID-19…. READ MORE