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It is often in the worst moment of your life that you dial 911 for help, assuming someone will be there for you on the other end of the line. That someone is a 911 dispatcher. Now those dispatchers will be getting paid more for being the unseen heroes of emergency services.
“There will always be crime unfortunately,” Phoenix Police Communications Operator Sandra Ojeda said. “I feel good knowing I help people. I am a lifeline.”
Finding the right people to be that lifeline, providing the critical link between residents and the help they need In the last year, has been challenging…
