ST. LOUIS (KMOV.com) — Someone’s in trouble – a fire, a heart attack, a crime in progress – so you call 911. Instead of getting help, you’re put on hold to weigh every second between life and death.

A News 4 investigation revealed St. Louis City is well above the national average of response time to 911 calls and residents are left with frustration. Jason Stokes saw armed men in his Tower Grove South neighborhood recently and fearfully facing danger, he called 911… READ MORE