About 75 times a day, Rochelle Esparza will answer the phone with the same response, “St. Joseph 911, where’s your emergency?”
Esparza has been a St. Joseph 911 dispatcher for 12 years, and each day is completely different than the last. As a dispatcher, Esparza, as well as three to four others, answer 911 calls and the non-emergency line for all of Buchanan County while monitoring their radio and communicating with the St. Joseph Police Department, Buchanan County Sheriff’s Office and the St. Joseph Fire Department… READ MORE
