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HOLBROOK — Director Steve Hooke and the staff at the Holbrook Regional Emergency Communications Center (HRECC) would like to educate residents about accidental 911 calls and what residents should do if they accidentally call 911 or without knowing.
The HRECC reports a drastic increase recently in accidental 911 calls, in which individuals have either hung up the phone prior to the call being received by the public safety answering point (PSAP) or once the telecommunicator has answered the call. These calls often originate from smart devices, smart watches or tablets.
