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Every Friday we honor the people who help us during our darkest times. This week we send the First Responder Friday salute to a veteran dispatcher Judy Puma.

Can you imagine a more stressful job than answering the calls of people who are in pure panic mode? Judy Puma has been doing it for 21 years with the Oneida County 911 Center. Remaining calm when on the other end of the line is someone trying to explain their emergency at a fast rate of speed can’t be easy. Then, Judy has to get the proper location, the type of emergency, and determine a proper response team…