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Residents were invited to participate in the meeting, but none spoke.

QUINCY — Police Chief Paul Keenan and Fire Chief Joe Jackson say the $3.6 million upgrade to the city’s emergency communications system approved by councilors Monday is “vital” for the function of their respective departments.

“Communications is basically the lifeblood and the key to EMS, police and fire in Quincy,” Keenan said. “There is nothing more vital. . . Very often throughout the week, on routine days and routine calls, there are dead spots, some of the calls get garbled, and I think the funding for this would eradicate a lot of those issues…