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DC’s Office of Unified Communications (OUC) handles the 311 and 911 calls in the District. Are those calls being mishandled? Our #TheQandA is here with that answer.

WASHINGTON — The mission of the DC Office of Unified Communications is to provide a fast, professional and cost-effective response to emergency and non-emergency calls in the District. 

But according to Ward 4 ANC commissioner Evan Yeats, and former WUSA9 reporter Dave Statter, OUC isn’t delivering on that mission…