Key Takeaways— Public safety agencies are examining how changes to 9-1-1 call-taking and dispatching can improve police responses and help accomplish the goals of police reform.– Innovations include:Incorporating mental health clinicians into 9-1-1 centers, where they can handle some types of calls over the phone, rather than dispatching officers to respond;Using criteria-based dispatching systems that guide call-takers’ questions, providing a more consistent response and helping to avoid “over-response” to calls, andImplementing Next Generation 9-1-1, which will allow callers to send photos, videos, and other digital information to call-takers… READ MORE
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
