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VIGO COUNTY, Ind. (WTHI)- When you’re in an emergency, 911 is the first number you dial and in moments… they’re there.
However, sometimes we dial it by accident and dispatchers say it could do more harm than good.
911 dispatcher, Kirsten Chovanov-Redman tells us, that right now they’re operating with three main dispatchers. So accidental calls could become a public safety issue.
“If you take one of those dispatchers off the floor, that’s putting you down to two dispatchers to handle all of the emergencies in the county, of 170 thousand plus it turns into a public safety issue if you’ve got one person tied up for chasing someone down for hanging up on 911.”
When a call goes out to 911, operators track your location in various ways…
