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To say 60 seconds can mean the difference between life and death is no exaggeration when it comes to a heart attack, stroke or an escalating domestic violence scenario. Yet, that’s about the number of seconds at least 17,500 callers to 911 waited before their call was answered by Utah’s largest dispatch center last year.
That’s one finding from an audit presented to the Legislative Audit Subcommittee on Tuesday. To call the results “troubling,” as Senate President Stuart Adams did, seems an understatement…

