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An audit of the state’s 911 emergency phone line operations found that Utah’s largest dispatch center hasn’t met national call answering standards in more than five years, forcing thousands of callers a year to wait more than a minute to report emergencies.
That finding and others were released Tuesday in a legislative audit, a follow-up to one released in December 2019 that looked at the Utah Communications Authority (UCA) and the state’s 911 emergency operations. It found compatibility issues between agencies’ different radio systems…
