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The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- Questions callers to quickly and accurately determine their location and nature of their problem to determine the type of response needed.
- Appeases and effectively extracts information from citizens under stress.
- Interprets telephone or radio call and whether a police officer should be dispatched to the scene within the first few seconds of conversation…
