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Functions may include, but are not limited to, the following: answer telephone calls to to receive reports of 911 emergency and non-emergency situations; provide support to police records, patrol, and other divisions within the Police Department; receive and respond to complaints; elicit information from callers, and document/evaluate complaints; perform data base inquiries and entries and provide information to law enforcement representatives; determine appropriate jurisdiction of incident and take proper action to resolve complaints; operate deaf telephone (TTD/TTY) equipment…
