Determining when its appropriate to call 9-1-1 can be challenging at any time, but with the ongoing coronavirus pandemic, people seem to be even more uncertain.

The best rule of thumb is “don’t wait until it’s too late.”

Scotts Bluff County 9-1-1 communications director Ray Richards said there is a rise nationally of severe incidents not being reported because people don’t want to tie up 9-1-1 systems or dispatchers… READ MORE