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BATON ROUGE, LA (WAFB) – Before medics, firefighters and police officers can arrive on the scene of an emergency, they are told where to go and what to expect by a public safety telecommunicator.
The 2020 National Public Safety Telecommunicators Week is being celebrated April 12-18.
Baton Rouge EMS receives about 1,000 911 calls every day.
Emergency Communications Officer Carly Coats says it takes an operator about four months to get trained to become fully prepared to take these calls…
