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GRAND RAPIDS, Michigan — Life has changed for nearly everyone since the coronavirus pandemic arrived in Michigan. Ever since, dispatchers have had to put their own worries aside to continue keeping the public safe, and they’re doing it in new ways.

The center still receives emergency calls, but those too have a different feel. … we’re getting close to seeing other new ways of factioning off some of the work product and handle maybe the output dispatch remotely, as an example…