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Occurring this week, April 12-18, National Public Safety Telecommunicators Week is dedicated to show and appreciate dispatchers in the public safety community across the country. Established in 1981, the week is set aside to shine a light on these public servants who dedicate their lives in their area’s times of need and during emergency situations. When a call is taken, these individuals not only gather crucial details from a caller, but also paint a detailed picture of the situation to police officers, firefighters, and EMS responders all without seeing the scene.