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MINNEAPOLIS (WCCO) – Amid the COVID-19 pandemic, 911 dispatchers are helping protect first responders unlike ever before.
Because the novel coronavirus is the top priority at Hennepin County Dispatch Center, for call dispatchers like Cindy Galland, a report about a stolen car comes with additional questions; she asks questions about fevers and symptoms in order to make sure first responders are not responding to a call which would put them in unnecessarily risky situations…
