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Unsung heroes are being celebrated this week: 911 dispatchers. April 12-18 is National Public Safety Telecommunicators Week.
The Joint Communication Center employs 13 full-time dispatchers, with a new hire starting Monday, said JCC Communications Director Rachel Pensick.
Although dispatchers generally stay at their console during their 12-hour shifts, they utilize four to six screens while handling non-emergency calls for the Platte
