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They often sit in windowless rooms, illuminated only by the eerie glow that emanates from the bank of monitors that face them. Much of what goes on here cannot be heard; muffled by the surgical masks that are increasingly worn under headsets. Today the familiar cans of Diet Coke and Red Bull sit side by side with bottles of hand sanitizer and disinfectant spray. These are the faceless voices on the front lines of our war against COVID-19. These are the public safety dispatchers…
