At the Association of Public-Safety Communications Officials (APCO) annual conference, the organization hosted a professional development session titled 0% Turnover: How the Best 911 Leaders Keep Their Best Employees. The seminar featured Adam Timm, founder of The Healthy Dispatcher, a training company that seeks to help emergency telecommunicators boost leadership skills, better manage stress and thrive in their demanding profession.
Timm worked for the Los Angeles Police Department as a 911 … READ MORE
