On February 24, I tweeted (above) that DC 911 sent two different ambulances on what were likely the same EMS runs because call takers and dispatchers are unaware the intersection of Florida Avenue and R Street exists at two different locations in Northwest Washington. It’s one of those “gotchas” every worker at the Office of Unified Communications (OUC) should know before they’re allowed to receive and dispatch 911 calls… READ MORE
