Because most 911 systems were originally built using analog rather than digital technologies, Public Safety Answering Points, PSAPs (dispatch centers) across the country need to be upgraded to a digital or Internet Protocol (IP)-based 911 system, commonly referred to as Next Generation 911 (NG911).

NG911 enhances dispatch services to create a faster, more resilient system that allows voice, photos, videos and text messages to flow seamlessly from the public to the 911 network. NG911 will also help dispatch services … READ MORE