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Emergency services will have to soon ensure they can pinpoint the location of people calling 911 for help on their cellphones.

The technically complex shift mandated by Canada’s telecommunications regulator to what’s called Next-generation 9-1-1 – or NG9-1-1 – should allow for a faster, more accurate system in which eventually data, photos, videos and text messages can flow.

“People mistakenly assume that when using a cellphone they’ll automatically know where you are…