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INDIANAPOLIS, Ind. — Seconds matter when someone calls 911. Dispatchers in Marion County certainly know this and have been working toward shorter wait times for callers.
The sheriff’s office has struggled with low staffing levels since 2011, but they tell CBS4 they have made notable progress in 2019.
Tyler Swardson is focused on connecting help in the midst of havoc. He is one of the new dispatchers-in-training now. Maj. Joseph McAtee said there are 24 new trainees for the position…
