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How the university combined an Avaya-based E911 system and a configuration and management solution from IR Prognosis to all but eliminate bad calls

Like many educational institutions, campus safety is a top priority for Texas Tech University, one of the 14,000-plus global members of the International Avaya Users Group (IAUG). Recognizing the power of sharing peer-group experiences with other Avaya professionals, the university’s IT team recently presented a case study on their new E911 system…