Emergency dispatchers must complete rigorous training
When a person needs to call 911, more often than not, it is due to a serious life changing event happening at that very moment.
When a call to the 911 center comes through, dispatchers are trained to answer the call immediately and start gathering the information needed to send the correct agency to the correct location.
But, the dispatchers’ jobs do not end there. Once police, EMS or a fire department… READ MORE
