Once again DC 911 shows it can’t handle its basic mission
There’s more proof this (Wednesday) afternoon the 911 center in the Nation’s Capital is incapable of performing its core mission of sending the right help to the right location in a timely manner. In today’s incident, DC Fire & EMS Department Engine 1 attempted to get two additional engine companies and a battalion chief to assist with a natural gas leak. Amid much confusion at the Office of Unified Communications (OUC or 911 center), it took dispatchers approximately seven minutes… READ MORE
