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PLATTSBURGH, N.Y. (WCAX) 911 dispatchers play a big role in keeping you safe in an emergency and there’s a need for them in New York’s North Country. Our Kelly O’Brien takes a closer look at what it takes.
They are the voices you hear in an emergency, connecting you to the help you need in seconds.
“It’s a gratifying job, you’re the first one that they talk to,” said Larry Bashaw, an Essex County 911 dispatcher.
Dispatching is not a job for the faint of heart. You’re dealing with emergencies in real-time, getting firefighters, police, state troopers, EMS or sheriff’s department to where they need to be.
“You can send people out….
