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JEROME. Idaho (KMVT/KSVT) Dispatch centers across the country are having a hard time keeping people in the job. The job poses many challenges, but can also be very rewarding.
Southern Idaho Regional Communications Center is a dispatch center located in Jerome that serves four counties in the Magic Valley. The center operates 24/7.
“You’re dealing with everybody’s calls, considering they’re calling usually on their worst day,” said SIRCOMM supervisor Tamra Mulliner. “It’s not like they’re calling to say, ‘Hi, how was your day?’ They’re calling because something is completely wrong in their world, and we are the first….
